2730 Cooks Creek Place Apt 228, Farmers Branch, TX 75234 | 469-733-2573 |

 julius.mcdow@gmail.com

Self-motivated team player in search of a role in which my detail-oriented nature, adaptability and analytical skills can truly shine.

Experience

Data entry specialist | Behringer | November 2015 – current

Ø       Executed onboarding and set up of new clients in company system.

Ø       Responsible for reconciliation of daily reports and dissemination to executive management.

Ø       Utilized SalesForce to maintain optimum client database functionality. Managed and updated over 30,000 contact records.

Ø       Attained licensing and credentials of clients via ‘Financial INdustry Regulatory Authority’ system.

DAta Entry specialist | BAnk of america | Feb. 2012 – March 2015

Ø       Ordered and processed credit reports, property titles, tax transcripts, and all other pertinent documents.

Ø       Assisted in the execution of various special projects as needed such as training peers, reporting and analyzing background data.

Ø       Heavy data entry into SalesForce requiring high typing speed, accuracy and attention to detail.

Ø       Demonstrated working knowledge of housing regulations and Code Compliance.

customer service advocate | Humana insurance | nov. 2010 – feb. 2012

Ø       Answered inbound calls concerning  customer account billing and enrollment of Medicare plans.

Ø       Processed Medical/Pharmacy claims and benefits. Entered paper claim forms into data entry system.

Ø       During Annual Enrollment, processed entry of paper applications into data entry system.

Ø       Served as Policy Consultant and Subject Matter Expert (SME) to review process procedures.

TECHNICAL SUPPORT Representative | apple inc.  | MARCH 2009 – JAN. 2010

Ø       Answered inbound calls to troubleshoot Apple iPhones, iPods, iMacs and their respective software.

Ø       Utilized special training to meet company guidelines pertaining to call handling and customer satisfaction.

Ø       Assisted customers with purchasing additional products and services beneficial to them through upselling.

Education

ChiLDRESS hIGH SCHOOL |diploma -- MAY 2004 | 

 

 

 

 

 

2730 Cooks Creek Place Apt 228, Farmers Branch, TX 75234 | 469-733-2573 |

 julius.mcdow@gmail.com

References

Ø       Melinda Leishman, Vice President-Shareholder Services

Provasi Capital Partners LP

(469) 341-2374

mleishman@provasimail.com

 

Ø       Amy Torrez, Medical Claims Auditor

Global Molecular Labs

(469) 688-8994

revlis00@gmail.com

 

Ø       Keasha Harper, Administrator

Extreme Protection Services

(214) 945-7002

keasha.harper37@gmail.com

 

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